Shipping policy
Shipping Areas
We ship orders exclusively within the United States.
Shipping Costs
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Free shipping on all orders within United States.
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We cover all shipping costs. There is no minimum order value – every order is shipped free of charge.
Order Shipping
Found your perfect look at Kwoya? Of course, you want to receive it as quickly as possible! That is why we ensure your order is carefully processed and shipped within the stated delivery time.
Processing time: 1–2 business days (Mon–Sat).
Shipping time: 3–4 business days (Mon–Sat).
Total delivery time: 4–6 business days (Mon–Sat).
Order and Cut-Off Time
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Orders placed before 5:00 PM (Mon–Sat, GMT-6) are processed the same day.
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Orders placed after 5:00 PM are processed the next business day.
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Orders placed during the weekend (Sunday) are processed on Monday.
Shipping
After processing, your package will be shipped immediately. The average delivery time is 3–4 business days. We work exclusively with reliable shipping partners, including:
- DHL
- UPS
- FedEx
- DHL
Customer Service
We aim to make the ordering and delivery process as simple and pleasant as possible. If you have any questions or comments, please feel free to contact our customer service at:
Email: support@kwoya.com
Contact Details
Store Name: Kwoya
Address: 1209 MOUNTAIN ROAD PL NE #6081, ALBUQUERQUE, NM 87110
Email: support@kwoya.com
Opening Hours
Monday to Saturday: 9:00 AM – 5:00 PM
Sunday: Closed